Protecting a reputation
“Incidents like that do have the potential to harm our reputation, instead it highlighted the measures we’ve taken to maximise safety, and the seriousness with which we take our job. The public are very happy to know that A W Ennis use CameraMatics!”
“Of course, it works both ways – although the cameras aren’t ‘Big Brother’ for the drivers – nine times out of ten they protect the driver and prove they’re not in the wrong. But there are times when they’ve helped me show a driver where their driving needs to be improved – so CameraMatics can be a deterrent against poor driving behaviour, and it’s a very useful training tool.”
Top-notch products and customer service
Customer experience is everything and we’re delighted to hear that Scott is very happy with the service he receives from the CameraMatics team. “Everything I ask for is answered quickly”, he tells us, “the support team are very responsive and know what they’re talking about. On the occasions we’ve needed cameras fixing we’ve been able to book repairs quickly. The engineers have often been able to meet the drivers somewhere on their route which is convenient for us”.
A wholehearted recommendation
Scott tells us he would advise others with commercial vehicles to implement CameraMatics.“Absolutely I would recommend CameraMatics to others – we haven’t looked back. We’ve saved money, we’ve increased safety and we’ve improved driving standards. The systems are central to the future of our fleet.”
“We’re always delighted to hear that customers are happy with CameraMatics”, said Simon Murray, CameraMatics co-founder and Director, “the company are clearly living up to their excellent reputation in their distribution as well as the high quality manufacturing standards they’re known for. We’re delighted to have helped prevent false claims and we look forward to continuing to enable all A W Ennis vehicles to be safer, smarter and more efficient. Of course we wish Scott and the team every continued success”.